Shipping Policy
SHIPPING POLICY
Processing Time & Shipping
Processing Time
- Ready to Ship - Ready to ship jewellery will be dispatched within 5 business days.
Shipping
All orders will be sent with the postal method selected at checkout with a SIGNATURE on delivery via Australia Post at a discounted fixed price. Standard postage could cause lengthy delays so we prefer not to use this option.
- Domestic Express Shipping
- Domestic Standard Shipping
- International Express Shipping
- International Standard Shipping
Tracking info will be provided after shipment and the item is trackable on the Auspost website at auspost.com.au
FedEx or other courier service can be organised at cost - please contact us after checkout if you need this service.
Missing/Damaged packages
- We are happy to provide a quote for insurance prior to shipping if required. If the package is missing or damaged, we will make an enquiry with Australia post/relevant couriers on your behalf, however we are not accountable for the outcome. If you opt out of insurance, we are not liable for any loss.